Parent Survey

Square One is constantly striving to provide the best care for your child and would be happy if you would be a part of our process. 

Please help us to serve you better by completing this 10 minute survey.  You could win gift certificates and prizes for your time!

 

1)  How did you find us? ;   Please specify

2)  Which of the following factors influenced your decision to enroll your child at Square One?  Please rank in order of importance with 1 being the MOST important and 12 being the LEAST important.

       Transportation
       Scholarships
       Reputation
       Cleanliness
       Quality of services
       Safety issues
       Hours of operation
       Qualifications of educators
       Friendly staff & environment
       Location
       Cost
       Other; Please specify

3) What made you choose Square One over other child care providers?

4) Which age group do you fall into?    

5) What is the highest level of education that you have completed?    

6) What is your current occupational status?    

7) What is your annual household income from all sources?    

8) Tell us about your living arrangement:     ;  Please specify other

9) What is your first/native language?    

10) How many children are you raising?          What are their ages?    

11) How many children under your care attend each of the following programs?
     
  Family Child Care
       Chestnut Street
       Faith Church
       King Street
       Main Street
       Holyoke Health Center

Help us to learn more about you.

12) Which TV channel(s) do you usually watch?    

13) Which radio program(s) do you usually listen to?    

14) Which newspaper(s) do you usually read?    

15) Which magazine(s) do you usually read?    

16) Where do you shop? Groceries   Clothing?   Pharmacy?

17) How do you spend your spare time?    

Help us to learn more about your needs.

18) Which of the following services provided by Square One are you aware of?  (Check all that apply)

        Home based child care program (Family Child Care)
        Before-school, after-school, and summer care
        Physical fitness program (Go Fit)
        Parenting support services: Parenting Works home visitation, parent education, and support groups
        On-site oral health (BEST)

19) Which of the following additional services would you like Square One to provide?  (Check all that apply)

        Legal services
        Money management
        Nutrition (e.g. cooking classes, workshops, healthy eating tips)
        On-site adult oral health
        GED
        English as a second language
        Mental health counseling
        Regular health check-ups
        Other;   Please specify other

20) Are you aware of the ongoing efforts to make Preschool FREE for everyone? 
       Would you like to be an advocate for this effort?  

21) Are you aware of our Parent Advisory Group?  

22) How likely are you to recommend Square One to other parents?  

23) Would you be willing to assist us in enrolling new families?  
       If yes, which of the following incentives would motivate you to recommend someone to us?  (Check all that apply)

        Supermarket gift certificates
        Mall gift certificates 
        Cash bonuses     
        Discounted services
        Books & other education supplies
        Free PVTA transportation for one year   
        Other;  Specify

Tell us how you feel about our services by answering the following questions:

24) How would you rate your child's overall experience at Square One?  ;   
      Tell us why? 

25) How responsive is Square One for meeting your needs as a parent?   ;
     
Tell us why? 

26) How satisfied are you with Square One overall?  

27) What do you like most about Square One?  

28) What do you like least about Square One?  

29) What would be the one best idea for us to reach more parents and enroll their children in Square One?

30) Do you have any recommendations/suggestions for us to serve you better?

This is the end of our survey.  We really appreciate your help.  Thank you so much!